# Speechmatics: Slow processing of jobs in Batch SaaS US1 endpoint

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-02 21:57 UTC · Resolved: 2026-02-02 23:14 UTC · Duration: 1.3 h
- Updates: 4 · Affected components: Batch SaaS - US1, Batch SaaS - US - Batch SaaS - US1
- [Vendor status page: https://stspg.io/gp9llwprfq4q](https://stspg.io/gp9llwprfq4q)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **investigating** 2026-02-02 21:57 UTC: We have identified a problem which is affecting the processing time of jobs in our Batch SaaS US1 endpoint. For faster processing times, please use the Batch SaaS US2 endpoint. This issue is currently being investigated.
- **identified** 2026-02-02 22:22 UTC: The root cause has been identified as an issue with our third-party cloud provider. We expect a mitigation to be in place by 00:00 UTC.
- **monitoring** 2026-02-02 22:56 UTC: A fix has been implemented by our third-party cloud provider and we are monitoring the results.
- **resolved** 2026-02-02 23:14 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/zrznpk4jhyw5 · Markdown: https://rewindex.com/company/speechmatics/incidents/zrznpk4jhyw5.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/zrznpk4jhyw5 · Generated 2026-10-19T21:10:18.711Z