Companies/Speechmatics/Incidents

Speechmatics: Increased connect time and connect failures - RT Cloud EU

Affected components: Realtime SaaS - EURT Cloud EU

Timeline of updates

1. investigating2025-09-04 13:40 UTC

   We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of their requests with increased connect time or connection failures. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. identified2025-09-04 14:05 UTC

   The root cause has been identified and our engineering teams are working on a solution.

3. resolved2025-09-04 14:13 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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