# Speechmatics: Increased connect time and connect failures - RT Cloud EU

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-09-04 13:40 UTC · Resolved: 2025-09-04 14:13 UTC · Duration: 33 min
- Updates: 3 · Affected components: Realtime SaaS - EU, RT Cloud EU
- [Vendor status page: https://stspg.io/584rqdzbtdhn](https://stspg.io/584rqdzbtdhn)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **investigating** 2025-09-04 13:40 UTC: We’re currently experiencing a partial outage in our RT Cloud EU region. Customers may see a subset of their requests with increased connect time or connection failures. Our team is currently working to restore normal performance levels.  We apologise for any inconvenience.
- **identified** 2025-09-04 14:05 UTC: The root cause has been identified and our engineering teams are working on a solution.
- **resolved** 2025-09-04 14:13 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/yx4vqkmgj7zv · Markdown: https://rewindex.com/company/speechmatics/incidents/yx4vqkmgj7zv.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/yx4vqkmgj7zv · Generated 2026-10-19T22:30:29.206Z