Companies/Speechmatics/Incidents

Speechmatics: RT Cloud EU - Degraded performance

Affected components: Realtime SaaS - EURT Cloud EU

Timeline of updates

1. monitoring2025-01-24 12:23 UTC

   A small percentage of sessions between Wednesday (22/01/24) 06:00 UTC to Friday (24/01/24) 11:15 UTC were experiencing increased latency from our EU RT cloud. We have taken mitigation actions and actively monitoring the issue. We will continue to monitor the situation for any changes.

2. monitoring2025-01-24 15:08 UTC

   We are continuing to monitor for any further issues.

3. resolved2025-01-24 15:41 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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