# Speechmatics: RT Cloud EU - Degraded performance

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-01-24 12:23 UTC · Resolved: 2025-01-24 15:41 UTC · Duration: 3.3 h
- Updates: 3 · Affected components: Realtime SaaS - EU, RT Cloud EU
- [Vendor status page: https://stspg.io/h3d02xpnqyvc](https://stspg.io/h3d02xpnqyvc)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **monitoring** 2025-01-24 12:23 UTC: A small percentage of sessions between Wednesday (22/01/24) 06:00 UTC to Friday (24/01/24) 11:15 UTC were experiencing increased latency from our EU RT cloud. We have taken mitigation actions and actively monitoring the issue. We will continue to monitor the situation for any changes.
- **monitoring** 2025-01-24 15:08 UTC: We are continuing to monitor for any further issues.
- **resolved** 2025-01-24 15:41 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/nc14ryr79wn8 · Markdown: https://rewindex.com/company/speechmatics/incidents/nc14ryr79wn8.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/nc14ryr79wn8 · Generated 2026-10-19T21:09:23.331Z