Companies/Speechmatics/Incidents

Speechmatics: Batch SaaS US1 - API call slowness and failures

Affected components: Batch SaaS - US1Batch SaaS - US - Batch SaaS - US1

Timeline of updates

1. investigating2026-01-07 06:55 UTC

   We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.

2. monitoring2026-01-07 07:39 UTC

   We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.

3. resolved2026-01-07 09:45 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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