# Speechmatics: Batch SaaS US1 - API call slowness and failures

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-07 06:55 UTC · Resolved: 2026-01-07 09:45 UTC · Duration: 2.8 h
- Updates: 3 · Affected components: Batch SaaS - US1, Batch SaaS - US - Batch SaaS - US1
- [Vendor status page: https://stspg.io/vss0l0dwmqqy](https://stspg.io/vss0l0dwmqqy)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **investigating** 2026-01-07 06:55 UTC: We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays.  Our team is currently working to restore availability and normal performance levels.  We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.
- **monitoring** 2026-01-07 07:39 UTC: We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.
- **resolved** 2026-01-07 09:45 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/speechmatics/incidents/n6gftkcsg8g8 · Markdown: https://rewindex.com/company/speechmatics/incidents/n6gftkcsg8g8.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/n6gftkcsg8g8 · Generated 2026-10-19T21:09:07.676Z