Companies/Speechmatics/Incidents

Speechmatics: Investigating - Degraded performance

Affected components: Realtime SaaS - EU

Timeline of updates

1. investigating2026-04-21 07:45 UTC

   We’re currently experiencing degraded performance in our RT EU region. Customers may see capacity errors. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. identified2026-04-21 08:50 UTC

   The root cause has been identified and we are working on a solution.

3. monitoring2026-04-21 09:29 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2026-04-21 12:58 UTC

   After monitoring this incident, we can confirm it has now been resolved. We apologise for any inconvenience caused. If you are still facing issues with the service, please reach out to our support team here https://support.speechmatics.com.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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