Companies/Speechmatics/Incidents

Speechmatics: Investigating - Degraded performance in Batch SaaS Australia region

Affected components: Batch SaaS - AUBatch SaaS - AU - Batch SaaS - AU

Timeline of updates

1. investigating2026-04-17 02:49 UTC

   We’re currently experiencing degraded performance in our Batch SaaS AU region. Customers may see delays is processing jobs for audio duration > 12 mins. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. monitoring2026-04-17 03:23 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-04-17 03:54 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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