# Speechmatics: Investigating - Degraded performance in Batch SaaS Australia region

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-04-17 02:49 UTC · Resolved: 2026-04-17 03:54 UTC · Duration: 1.1 h
- Updates: 3 · Affected components: Batch SaaS - AU, Batch SaaS - AU - Batch SaaS - AU
- [Vendor status page: https://stspg.io/ystq1nr8vdmr](https://stspg.io/ystq1nr8vdmr)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **investigating** 2026-04-17 02:49 UTC: We’re currently experiencing degraded performance in our Batch SaaS AU region. Customers may see delays is processing jobs for audio duration \> 12 mins. Our team is currently working to restore normal performance levels.  We apologise for any inconvenience.
- **monitoring** 2026-04-17 03:23 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-04-17 03:54 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/8brkt6sjgm93 · Markdown: https://rewindex.com/company/speechmatics/incidents/8brkt6sjgm93.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/8brkt6sjgm93 · Generated 2026-10-19T21:09:24.964Z