Companies/Speechmatics/Incidents

Speechmatics: Investigating - Degraded performance

Affected components: Batch SaaS - US2Batch SaaS - US - Batch SaaS - US2

Timeline of updates

1. investigating2026-04-24 13:32 UTC

   We’re currently experiencing degraded performance in our US2 region. Customers may see degrading experience. We recommend using US1 endpoint until the issue is resolved. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. identified2026-04-24 14:03 UTC

   The root cause has been identified and we are working on a solution.

3. identified2026-04-24 14:50 UTC

   We are continuing to work on a fix for this issue.

4. monitoring2026-04-24 18:29 UTC

   A fix has been implemented and we are monitoring the results.

5. resolved2026-04-25 07:22 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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