Companies/Speechmatics/Incidents

Speechmatics: Billing page unavailable

Affected components: Portal (portal.speechmatics.com)

Timeline of updates

1. identified2026-01-27 17:27 UTC

   The Billing page is currently unavailable due to an issue with our third-party billing provider. We are actively investigating and will post an update once the issue is resolved.

2. monitoring2026-01-28 12:19 UTC

   The Billing page is now accessible for most users. Intermittent issues may still occur whilst a fix is being deployed. The underlying cause has been identified and full resolution is expected shortly.

3. resolved2026-01-29 12:55 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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