# Speechmatics: Billing page unavailable

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-27 17:27 UTC · Resolved: 2026-01-29 12:55 UTC · Duration: 43 h
- Updates: 3 · Affected components: Portal (portal.speechmatics.com)
- [Vendor status page: https://stspg.io/dylfm5dyjhff](https://stspg.io/dylfm5dyjhff)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **identified** 2026-01-27 17:27 UTC: The Billing page is currently unavailable due to an issue with our third-party billing provider. We are actively investigating and will post an update once the issue is resolved.
- **monitoring** 2026-01-28 12:19 UTC: The Billing page is now accessible for most users. Intermittent issues may still occur whilst a fix is being deployed. The underlying cause has been identified and full resolution is expected shortly.
- **resolved** 2026-01-29 12:55 UTC: This incident has been resolved.


---
Canonical: https://rewindex.com/company/speechmatics/incidents/2047rt6mkgb0 · Markdown: https://rewindex.com/company/speechmatics/incidents/2047rt6mkgb0.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/2047rt6mkgb0 · Generated 2026-10-19T21:08:21.383Z