Companies/Speechmatics/Incidents

Speechmatics: Increased connect time to Realtime SaaS - US

Affected components: Realtime SaaS - US

Timeline of updates

1. investigating2025-12-11 15:37 UTC

   We’re currently experiencing degraded performance in our Realtime SaaS - US region. Customers may see delay in session connect time. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.

2. identified2025-12-11 15:45 UTC

   The issue has been identified and a fix is being implemented.

3. monitoring2025-12-11 16:30 UTC

   A fix has been implemented and we are monitoring the results.

4. resolved2025-12-11 17:47 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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