# Speechmatics: Increased connect time to Realtime SaaS - US

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-11 15:37 UTC · Resolved: 2025-12-11 17:47 UTC · Duration: 2.2 h
- Updates: 4 · Affected components: Realtime SaaS - US
- [Vendor status page: https://stspg.io/4ncj42jnx841](https://stspg.io/4ncj42jnx841)
- [Company: Speechmatics](https://rewindex.com/company/speechmatics.md)

## Timeline of updates

- **investigating** 2025-12-11 15:37 UTC: We’re currently experiencing degraded performance in our Realtime SaaS - US region. Customers may see delay in session connect time. Our team is currently working to restore normal performance levels.  We apologise for any inconvenience.
- **identified** 2025-12-11 15:45 UTC: The issue has been identified and a fix is being implemented.
- **monitoring** 2025-12-11 16:30 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2025-12-11 17:47 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/speechmatics/incidents/1xh91nlgh261 · Markdown: https://rewindex.com/company/speechmatics/incidents/1xh91nlgh261.md · JSON: https://rewindex.com/api/v1/companies/speechmatics/incidents/1xh91nlgh261 · Generated 2026-10-19T21:09:23.778Z