Companies/SparkPost/Incidents

SparkPost: SSO Login Failures Due to reCAPTCHA Configuration Issue

Affected components: SparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USA

Timeline of updates

1. identified2026-01-27 16:39 UTC

   We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.

2. monitoring2026-01-27 16:41 UTC

   A fix has been implemented and we are monitoring the results.

3. resolved2026-02-05 12:22 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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