# SparkPost: SSO Login Failures Due to reCAPTCHA Configuration Issue

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-27 16:39 UTC · Resolved: 2026-02-05 12:22 UTC · Duration: 9 d
- Updates: 3 · Affected components: SparkPost Application - USA, SparkPost Application (WebUI) - SparkPost Application - USA
- [Vendor status page: https://stspg.io/zg2p2bdywc69](https://stspg.io/zg2p2bdywc69)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **identified** 2026-01-27 16:39 UTC: We have identified an issue affecting Single Sign-On (SSO) logins. Users authenticating via SSO are unable to access their accounts. A fix has been deployed and we expect the issue to be resolved within the next few minutes. We apologize for the inconvenience and will provide an update shortly.
- **monitoring** 2026-01-27 16:41 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-02-05 12:22 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/sparkpost/incidents/rgwfqhjd5j24 · Markdown: https://rewindex.com/company/sparkpost/incidents/rgwfqhjd5j24.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/rgwfqhjd5j24 · Generated 2026-10-19T21:08:44.455Z