SparkPost: DNS resolution issues resulting in failure to connect to US based SMTP and API endpoints
Timeline of updates
- resolved
Our hosting provider has resolved the issue: 6:10 AM PDT Between 4:05 AM PDT and 5:56 AM PDT, some customers may have experienced elevated errors resolving DNS records hosted on Route 53 using DNS resolvers 8.8.8.8 / 8.8.4.4 . The issue has been resolved and the service is operating normally. See http://status.aws.amazon.com/ (opens in new tab)
From SparkPost’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sparkpost.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by SparkPost, started 2018-04-24 13:03 UTC, resolved after 13 min, 1 update(s).
- Title
- DNS resolution issues resulting in failure to connect to US based SMTP and API endpoints
- Vendor
- SparkPost
- Date
- URL
- https://rewindex.com/company/sparkpost/incidents/jt3z5jyb05l2
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