Companies/SparkPost/Incidents

SparkPost: Health Score and Cohort data is delayed

Affected components: SparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USASparkPost Application - EUROPESparkPost Application (WebUI) - SparkPost Application - EUROPE

Timeline of updates

1. investigating2026-09-14 14:19 UTC

   Health score and Cohort data is delayed.

2. identified2026-09-14 14:59 UTC

   We know what has caused the data delay and are working to get the data posted.

3. monitoring2026-09-14 16:31 UTC

   Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.

4. resolved2026-09-14 16:46 UTC

   The data has all been posted. We apologize for the delay.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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