# SparkPost: Health Score and Cohort data is delayed

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-09-14 14:19 UTC · Resolved: 2026-09-14 16:46 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: SparkPost Application - USA, SparkPost Application (WebUI) - SparkPost Application - USA, SparkPost Application - EUROPE, SparkPost Application (WebUI) - SparkPost Application - EUROPE
- [Vendor status page: https://stspg.io/w5268r4hzn7z](https://stspg.io/w5268r4hzn7z)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2026-09-14 14:19 UTC: Health score and Cohort data is delayed.
- **identified** 2026-09-14 14:59 UTC: We know what has caused the data delay and are working to get the data posted.
- **monitoring** 2026-09-14 16:31 UTC: Data is reprocessed and loads are completing. Full data recovery expected in the next 30 minutes.
- **resolved** 2026-09-14 16:46 UTC: The data has all been posted. We apologize for the delay.


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Canonical: https://rewindex.com/company/sparkpost/incidents/d55kqv9gn3tk · Markdown: https://rewindex.com/company/sparkpost/incidents/d55kqv9gn3tk.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/d55kqv9gn3tk · Generated 2026-10-19T21:07:55.067Z