Companies/SparkPost/Incidents

SparkPost: Data Process is delayed for Sparkpost US - EU

Affected components: Metrics API - Metrics API - USAMetrics API - USAEvents API - EUROPEEvents API - Events API - EUROPESparkPost Application - USASparkPost Application (WebUI) - SparkPost Application - USAEvents API - Events API - USAEvents API - USASparkPost Application - EUROPESparkPost Application (WebUI) - SparkPost Application - EUROPEMetrics API - EUROPEMetrics API - Metrics API - EUROPE

Timeline of updates

1. investigating2025-12-08 02:24 UTC

   Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.

2. identified2025-12-08 03:21 UTC

   The issue has been identified and a fix is being implemented.

3. identified2025-12-08 04:26 UTC

   We have been able to catch up all data from the 5th and are working on the 6th now.

4. identified2025-12-08 04:51 UTC

   We are continuing to work on a fix for this issue.

5. resolved2025-12-08 05:33 UTC

   This incident has been resolved.

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

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