# SparkPost: Data Process is delayed for Sparkpost US - EU

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-08 02:24 UTC · Resolved: 2025-12-08 05:33 UTC · Duration: 3.1 h
- Updates: 5 · Affected components: Metrics API - Metrics API - USA, Metrics API - USA, Events API - EUROPE, Events API - Events API - EUROPE, SparkPost Application - USA, SparkPost Application (WebUI) - SparkPost Application - USA, Events API - Events API - USA, Events API - USA, SparkPost Application - EUROPE, SparkPost Application (WebUI) - SparkPost Application - EUROPE, Metrics API - EUROPE, Metrics API - Metrics API - EUROPE
- [Vendor status page: https://stspg.io/t8cxtd0wh9g8](https://stspg.io/t8cxtd0wh9g8)
- [Company: SparkPost](https://rewindex.com/company/sparkpost.md)

## Timeline of updates

- **investigating** 2025-12-08 02:24 UTC: Our data processing services are running behind; some customers may see a delay of data available via the: - SparkPost App (webUI): Signals Reports - Events API - Metrics API Message injection and outbound message delivery are not impacted - all messages are flowing as expected.
- **identified** 2025-12-08 03:21 UTC: The issue has been identified and a fix is being implemented.
- **identified** 2025-12-08 04:26 UTC: We have been able to catch up all data from the 5th and are working on the 6th now.
- **identified** 2025-12-08 04:51 UTC: We are continuing to work on a fix for this issue.
- **resolved** 2025-12-08 05:33 UTC: This incident has been resolved.


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Canonical: https://rewindex.com/company/sparkpost/incidents/7yckprqnw5xb · Markdown: https://rewindex.com/company/sparkpost/incidents/7yckprqnw5xb.md · JSON: https://rewindex.com/api/v1/companies/sparkpost/incidents/7yckprqnw5xb · Generated 2026-10-19T21:09:11.930Z