CompaniesSparkPostMonthly reportsNovember 2024
SparkPost in November 2024: incidents, uptime and changes
Vendor-reported outage time 3 h 30 min, incident time 18 h 44 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 2 · Minor 4 · No impact listed 1
Major and critical incidents 2
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated 5xx error rates on engagement service for SparkPost customers (US hosted only) | Critical | 3.4 h | resolved | 11-05 | |
| Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (EU hosted only) | Critical | 7 min | resolved | 11-05 |
Other incidents 5
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only) | No impact listed | 28 h | resolved | 11-20 | |
| Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only) | Minor | 7.0 h | resolved | 11-22 | |
| High load on SMTP processing | Minor | 4.8 h | resolved | 11-22 | |
| delayed email delivery in EU west 1 | Minor | 25 min | resolved | 11-24 | |
| Delayed email delivery in EU west 1 | Minor | 7.8 h | resolved | 11-29 |
Maintenance 8
Show scheduled maintenance
- [Scheduled] Upgrade of email delivery platform in US and EU regions
- [Scheduled] Upgrade of email delivery platform in EU region
- [Scheduled] Upgrade of SMTP API in US region
- [Scheduled] Email Platform - Engagement Tracking Service Maintenance - US Region
- [Scheduled] Upgrade of email delivery platform in EU region
- [Scheduled] Upgrade of SMTP API in US region
- [Scheduled] Upgrade of email delivery platform in US region
- Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only)
Cite this
SparkPost posted 7 status incidents in November 2024 (2 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- SparkPost in November 2024
- Vendor
- SparkPost
- Date
- URL
- https://rewindex.com/company/sparkpost/2024/11