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CompaniesSparkPostMonthly reportsOctober 2016

SparkPost in October 2016: incidents, uptime and changes

5incidents posted
1labelled major or critical
99.84%free of major/critical
99.84%free of any incident
0price changes
0notable page changes

Vendor-reported outage time 1 h 10 min, incident time 1 h 10 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Major 1 · No impact listed 4

Major and critical incidents 1

IncidentImpactStartedDurationStatusDay
UI Reports, Metrics API, Message Events API, Suppression API are unavailableMajor1.2 hresolved10-20

Other incidents 4

IncidentImpactStartedDurationStatusDay
Elevated API and UI ErrorsNo impact listed0 minresolved10-11
Slowness in UI and Reporting & Suppression APIsNo impact listed26 minresolved10-14
Duplicate webhooks batchesNo impact listed0 minresolved10-17
DNS issues affecting some customersNo impact listed5.2 hresolved10-21

Cite this

SparkPost posted 5 status incidents in October 2016 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title
SparkPost in October 2016
Vendor
SparkPost
Date
URL
https://rewindex.com/company/sparkpost/2016/10

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