Companies / Snowflake / incidents
Snowflake: INC0120372
Timeline of updates
- resolved
Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to resume virtual warehouses for the duration of the issue. Incident start time: 01:00 UTC November 13, 2024 Incident end time: 07:00 UTC November 13, 2024 Preliminary root cause: An update performed by the cloud service provider (CSP), intended to improve network services, caused DNS resolution issues inside an Azure store, which in turn caused virtual warehouse provisioning issues. A root cause analysis (RCA) document will be published within ten business days.
From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab). Snowflake profile · Recent Snowflake incidents · Markdown · JSON