Companies / Snowflake / incidents

Snowflake: INC0153706

Affected components: Alerts and NotificationsAzure - Central Korea (Seoul) - Alerts and NotificationsAlerts and NotificationsAWS - US West (Oregon) - Alerts and NotificationsAlerts and NotificationsAWS - US East (Commercial Gov-Virginia) - Alerts and NotificationsAlerts and NotificationsAzure - UAE North (Dubai) - Alerts and NotificationsAlerts and NotificationsAzure - UK South (London) - Alerts and NotificationsAlerts and NotificationsAzure - Canada Central (Toronto) - Alerts and NotificationsAlerts and NotificationsGCP - Europe West 3 (Frankfurt) - Alerts and NotificationsAlerts and NotificationsAWS - Europe (Paris) - Alerts and NotificationsAlerts and NotificationsAzure - Switzerland North (Zürich) - Alerts and NotificationsAlerts and NotificationsAWS - Europe (Stockholm) - Alerts and NotificationsAlerts and NotificationsAWS - Asia Pacific (Jakarta) - Alerts and NotificationsAlerts and NotificationsAzure - South Central US (Texas) - Alerts and NotificationsAlerts and NotificationsAWS - US West (Commercial Gov - Oregon) - Alerts and NotificationsAlerts and NotificationsAzure - Mexico (Central) - Alerts and NotificationsAlerts and NotificationsAWS - Asia Pacific (Seoul) - Alerts and NotificationsAlerts and NotificationsAzure - Sweden Central (Gävle) - Alerts and NotificationsAlerts and NotificationsGCP - Europe West 4 (Eemshaven) - Alerts and NotificationsAlerts and NotificationsGCP - Europe West 2 (London) - Alerts and NotificationsAlerts and NotificationsAzure - East US 2 (Virginia) - Alerts and NotificationsAlerts and NotificationsAzure - Australia East (New South Wales) - Alerts and NotificationsAlerts and NotificationsAzure - East US (Virginia) - Alerts and NotificationsAWS - Middle East (UAE) - Alerts and NotificationsAlerts and NotificationsAWS - Asia Pacific (Osaka) - Alerts and NotificationsAlerts and NotificationsAWS - Europe (Zürich) - Alerts and NotificationsAlerts and NotificationsAzure - Japan East (Tokyo, Saitama) - Alerts and NotificationsAlerts and NotificationsAWS - Asia Pacific (Singapore) - Alerts and NotificationsAlerts and NotificationsAWS - Asia Pacific (Mumbai) - Alerts and NotificationsAlerts and NotificationsGCP - Middle East (Dammam) - Alerts and NotificationsAlerts and NotificationsAWS - US East (N. Virginia) - Alerts and NotificationsAlerts and NotificationsAWS - South America (São Paulo) - Alerts and NotificationsAlerts and NotificationsAzure - Central India (Pune) - Alerts and NotificationsAlerts and NotificationsGCP - Australia Southeast 2 (Melbourne) - Alerts and Notifications

Timeline of updates

1. investigating2026-03-16 22:46 UTC

   <b>Current status:</b> We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. <b>Customer experience:</b> Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. <b>Incident start time:</b> 14:53 UTC March 14, 2026

2. identified2026-03-16 23:45 UTC

   <b>Current status:</b> We've determined a recent improvement to Snowflake alerts creation and alteration contains a code issue, which is causing the impact. We've developed a fix and are rolling it out to restore service. We'll provide another update within 6 hours. <b>Customer experience:</b> Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. <b>ETA:</b> Our current estimate is that service will be restored for all affected customers within 6 hours. Customers will see relief as the fix rolls out. In the meantime, affected customers using replication in an unaffected region may initiate their failover procedures as a way to bypass the issue. <b>Workaround:</b> There are currently no available workarounds for this issue. <b>Incident start time:</b> 14:53 UTC March 14, 2026

3. monitoring2026-03-17 04:58 UTC

   <b>Current status:</b> We've finished rolling out the fix to restore service. We'll continue to monitor the environment until we're confident all services are functioning properly. <b>Customer experience:</b> Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. <b>Incident start time:</b> 14:53 UTC March 14, 2026 <b>Incident end time:</b> 04:39 UTC March 17, 2026 <b>Preliminary root cause:</b> A recent improvement to Snowflake alerts creation and alteration contained a code issue.

4. resolved2026-03-17 05:49 UTC

   <b>Current status:</b> We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. <b>Customer experience:</b> Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. <b>Incident start time:</b> 14:53 UTC March 14, 2026 <b>Incident end time:</b> 04:39 UTC March 17, 2026 <b>Preliminary root cause:</b> A recent improvement to Snowflake alerts creation and alteration contained a code issue. A root cause analysis (RCA) document will be published within five business days.

5. postmortem2026-03-24 23:55 UTC

   Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \(RCA\) is available on the Snowflake Community site: [https://community.snowflake.com/s/article/INC0153706](https://community.snowflake.com/s/article/INC0153706)

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Snowflake profile · Recent Snowflake incidents · Markdown · JSON