# Snowflake: INC0153706 - Impact (vendor’s label): minor - Status: postmortem - Started: 2026-03-16 22:46 UTC · Resolved: 2026-03-17 05:49 UTC · Duration: 7.0 h - Updates: 5 · Affected components: Alerts and Notifications, Azure - Central Korea (Seoul) - Alerts and Notifications, Alerts and Notifications, AWS - US West (Oregon) - Alerts and Notifications, Alerts and Notifications, AWS - US East (Commercial Gov-Virginia) - Alerts and Notifications, Alerts and Notifications, Azure - UAE North (Dubai) - Alerts and Notifications, Alerts and Notifications, Azure - UK South (London) - Alerts and Notifications, Alerts and Notifications, Azure - Canada Central (Toronto) - Alerts and Notifications, Alerts and Notifications, GCP - Europe West 3 (Frankfurt) - Alerts and Notifications, Alerts and Notifications, AWS - Europe (Paris) - Alerts and Notifications, Alerts and Notifications, Azure - Switzerland North (Zürich) - Alerts and Notifications, Alerts and Notifications, AWS - Europe (Stockholm) - Alerts and Notifications, Alerts and Notifications, AWS - Asia Pacific (Jakarta) - Alerts and Notifications, Alerts and Notifications, Azure - South Central US (Texas) - Alerts and Notifications, Alerts and Notifications, AWS - US West (Commercial Gov - Oregon) - Alerts and Notifications, Alerts and Notifications, Azure - Mexico (Central) - Alerts and Notifications, Alerts and Notifications, AWS - Asia Pacific (Seoul) - Alerts and Notifications, Alerts and Notifications, Azure - Sweden Central (Gävle) - Alerts and Notifications, Alerts and Notifications, GCP - Europe West 4 (Eemshaven) - Alerts and Notifications, Alerts and Notifications, GCP - Europe West 2 (London) - Alerts and Notifications, Alerts and Notifications, Azure - East US 2 (Virginia) - Alerts and Notifications, Alerts and Notifications, Azure - Australia East (New South Wales) - Alerts and Notifications, Alerts and Notifications, Azure - East US (Virginia) - Alerts and Notifications, AWS - Middle East (UAE) - Alerts and Notifications, Alerts and Notifications, AWS - Asia Pacific (Osaka) - Alerts and Notifications, Alerts and Notifications, AWS - Europe (Zürich) - Alerts and Notifications, Alerts and Notifications, Azure - Japan East (Tokyo, Saitama) - Alerts and Notifications, Alerts and Notifications, AWS - Asia Pacific (Singapore) - Alerts and Notifications, Alerts and Notifications, AWS - Asia Pacific (Mumbai) - Alerts and Notifications, Alerts and Notifications, GCP - Middle East (Dammam) - Alerts and Notifications, Alerts and Notifications, AWS - US East (N. Virginia) - Alerts and Notifications, Alerts and Notifications, AWS - South America (São Paulo) - Alerts and Notifications, Alerts and Notifications, Azure - Central India (Pune) - Alerts and Notifications, Alerts and Notifications, GCP - Australia Southeast 2 (Melbourne) - Alerts and Notifications - [Vendor status page: https://stspg.io/nxcfz1j09069](https://stspg.io/nxcfz1j09069) - [Company: Snowflake](https://rewindex.com/company/snowflake.md) ## Timeline of updates - **investigating** 2026-03-16 22:46 UTC: \Current status:\ We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. \Customer experience:\ Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. \Incident start time:\ 14:53 UTC March 14, 2026 - **identified** 2026-03-16 23:45 UTC: \Current status:\ We've determined a recent improvement to Snowflake alerts creation and alteration contains a code issue, which is causing the impact. We've developed a fix and are rolling it out to restore service. We'll provide another update within 6 hours. \Customer experience:\ Customers hosted in the specified regions may be unable to create or alter Snowflake alerts. \ETA:\ Our current estimate is that service will be restored for all affected customers within 6 hours. Customers will see relief as the fix rolls out. In the meantime, affected customers using replication in an unaffected region may initiate their failover procedures as a way to bypass the issue. \Workaround:\ There are currently no available workarounds for this issue. \Incident start time:\ 14:53 UTC March 14, 2026 - **monitoring** 2026-03-17 04:58 UTC: \Current status:\ We've finished rolling out the fix to restore service. We'll continue to monitor the environment until we're confident all services are functioning properly. \Customer experience:\ Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. \Incident start time:\ 14:53 UTC March 14, 2026 \Incident end time:\ 04:39 UTC March 17, 2026 \Preliminary root cause:\ A recent improvement to Snowflake alerts creation and alteration contained a code issue. - **resolved** 2026-03-17 05:49 UTC: \Current status:\ We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. \Customer experience:\ Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. \Incident start time:\ 14:53 UTC March 14, 2026 \Incident end time:\ 04:39 UTC March 17, 2026 \Preliminary root cause:\ A recent improvement to Snowflake alerts creation and alteration contained a code issue. A root cause analysis (RCA) document will be published within five business days. - **postmortem** 2026-03-24 23:55 UTC: Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis \\(RCA\\) is available on the Snowflake Community site: \[https://community.snowflake.com/s/article/INC0153706\](https://community.snowflake.com/s/article/INC0153706) --- Canonical: https://rewindex.com/company/snowflake/incidents/cy1j8q1htyy9 · Markdown: https://rewindex.com/company/snowflake/incidents/cy1j8q1htyy9.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/cy1j8q1htyy9 · Generated 2026-10-18T10:42:19.929Z