rewindex

CompaniesSnowflakeIncidents

Snowflake: AWS - US East (N. Virginia): INC0107390

MinorStatus: resolvedStarted Resolved (6.4 h)1 updatestatus.snowflake.com (opens in new tab)

Timeline of updates

  1. resolved

    Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified region would have experienced intermittent delays while attempting to resume virtual warehouses or execute queries. Incident start time: 18:16 UTC April 29, 2024 Incident end time: 22:40 UTC April 29, 2024 Preliminary root cause: The issue originated from a recent disruption in our cloud service provider's storage service, which affected queries. After resolving this disruption, service utilization in the region increased due to the resubmission of the affected queries, which led to warehouse resume delays.

From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.

How the archive is checked, and what it cannot prove.

This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2024-04-29 21:26 UTC, resolved after 6.4 h, 1 update(s).

Title
AWS - US East (N. Virginia): INC0107390
Vendor
Snowflake
Date
URL
https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s

Snowflake profileRecent Snowflake incidentsAll outages on April 29, 2024Snowflake in April 2024MarkdownJSON