# Snowflake: AWS - US East (N. Virginia): INC0107390

> Snowflake status incident “AWS - US East (N. Virginia): INC0107390” on 2024-04-29: impact minor (vendor’s label), 6.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s
Last updated: 2024-04-30T03:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-29 21:26 UTC · Resolved: 2024-04-30 03:49 UTC · Duration: 6.4 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/c4vb1s4qyn5s](https://status.snowflake.com/incidents/c4vb1s4qyn5s)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Timeline of updates

- **resolved** 2024-04-30 03:49 UTC: Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified region would have experienced intermittent delays while attempting to resume virtual warehouses or execute queries. Incident start time: 18:16 UTC April 29, 2024 Incident end time: 22:40 UTC April 29, 2024 Preliminary root cause: The issue originated from a recent disruption in our cloud service provider's storage service, which affected queries. After resolving this disruption, service utilization in the region increased due to the resubmission of the affected queries, which led to warehouse resume delays.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Snowflake, started 2024-04-29 21:26 UTC, resolved after 6.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s
- Citation: Snowflake, “AWS - US East (N. Virginia): INC0107390” (2024-04-29 21:26 UTC). Archived by Rewindex: https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s (CC BY 4.0).
- Markdown link: `[Snowflake: AWS - US East (N. Virginia): INC0107390 (2024-04-29)](https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s)`


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Canonical: https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s · Markdown: https://rewindex.com/company/snowflake/incidents/c4vb1s4qyn5s.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/c4vb1s4qyn5s · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:54:14.599Z