Companies / Snowflake / incidents
Snowflake: AWS - US West (Oregon): INC0138172
Timeline of updates
- resolved
Current status: We monitored the environment and confirmed that the service has been restored. If you experience additional issues or have questions, please open a support case. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 19:40 UTC July 10, 2025 Incident end time: 20:20 UTC July 10, 2025 Preliminary root cause: We determined that a recent feature implementation caused a performance degradation in a subset of infrastructure responsible for Snowsight. As part of the deployment process, traffic was temporarily rerouted; however, a misconfiguration prevented requests from being processed as expected and resulted in customers being unable to access the service. A root cause analysis (RCA) document will be published within seven business days.
From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab). Snowflake profile · Recent Snowflake incidents · Markdown · JSON