Rewindex

CompaniesSnowflakeIncidents

Snowflake: 14 Deployments Affected: INC0076372

MinorStatus: resolvedStarted Resolved (2.4 h)1 updatestatus.snowflake.com (opens in new tab)
Part of an outage event

Azure outage, Jan 25, 2023 · 14 vendors, 14 incidents

Snowflake’s incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +2 h 11 min vs the first vendor naming Azure)

Swipe sideways to see the whole diagram.

same windowAzureown incident not archivedWithin an hour1 vendor, 1 blamed AzureMongoDB Atlas1 to 4 hours later3 vendors, 2 blamed AzureGrafana Cloud, Retool, InfluxData (InfluxDB Cloud)Snowflake (this incident)posted +2 h 11 min
same windowAzureown incident not archivedWithin an hour1 vendor, 1 blamed AzureMongoDB Atlas1 to 4 hours later3 vendors, 2 blamed AzureGrafana Cloud, Retool,InfluxData (InfluxDB Cloud)Snowflake (this incident)posted +2 h 11 min
Snowflake is outlined in red. Groups show up to a few vendors each; the event page lists every incident.
Mermaid source
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed Azure<br/>MongoDB Atlas"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 2 blamed Azure<br/>Grafana Cloud, Retool, InfluxData (InfluxDB Cloud)"]:::blames
  root --> h4
  me["Snowflake (this incident)<br/>posted +2 h 11 min"]:::me
  root -.->|"same window"| me

Full event: timeline, evidence and all vendors →

Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.

Timeline of updates

  1. resolved

    Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features Incident start time: 07:05 UTC January 25, 2023 Incident end time: 09:45 UTC January 25, 2023 A root cause analysis (RCA) document will be published within ten business days.

From Snowflake’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Impact, status and times are the vendor’s own, as last archived. View on status.snowflake.com (opens in new tab).

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