# Snowflake: 14 Deployments Affected: INC0076372

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-25 09:11 UTC · Resolved: 2023-01-25 11:35 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.snowflake.com/incidents/0c76p8pck0y7](https://status.snowflake.com/incidents/0c76p8pck0y7)
- [Company: Snowflake](https://rewindex.com/company/snowflake.md)

## Part of an outage event

- [Azure outage, Jan 25, 2023: 14 vendors, 14 incidents](https://rewindex.com/events/2023-01-25-azure)
- This incident started in the same window without naming Azure (timing only, not evidence of a link). (timing only, posted +2 h 11 min vs the first vendor naming Azure)

```mermaid
flowchart LR
  root["Azure<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>1 vendor, 1 blamed Azure<br/>MongoDB Atlas"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>3 vendors, 2 blamed Azure<br/>Grafana Cloud, Retool, InfluxData (InfluxDB Cloud)"]:::blames
  root --> h4
  me["Snowflake (this incident)<br/>posted +2 h 11 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2023-01-25 11:35 UTC: Current status: We've coordinated with our third-party service provider to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features Incident start time: 07:05 UTC January 25, 2023 Incident end time: 09:45 UTC January 25, 2023 A root cause analysis (RCA) document will be published within ten business days.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


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Canonical: https://rewindex.com/company/snowflake/incidents/0c76p8pck0y7 · Markdown: https://rewindex.com/company/snowflake/incidents/0c76p8pck0y7.md · JSON: https://rewindex.com/api/v1/companies/snowflake/incidents/0c76p8pck0y7 · Generated 2026-10-19T23:15:28.897Z