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Smartsheet: Smartsheet Application & API

No impact listedStatus: resolvedStarted Resolved (23 h)1 updatestatus.smartsheet.com (opens in new tab)

Timeline of updates

  1. resolved

    On August 17th at 6:20 p.m. PDT some users experienced a condition where updates completed through an update request would appear to save successfully but would not actually update the row. This only affected new rows added after 6:20 p.m. Updates to previously existing rows and edits to rows via other means were successful during this period. A fix for the issue was deployed and system health was fully restored by 6:20 p.m. PDT on August 18th. Systems have continued to operate as expected since the fix was implemented.

From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).

Cite this

Status incident (vendor impact label: none) posted by Smartsheet, started 2016-08-18 18:37 UTC, resolved after 23 h, 1 update(s).

Title
Smartsheet Application & API
Vendor
Smartsheet
Date
URL
https://rewindex.com/company/smartsheet/incidents/w8cnc85ff8jy

Smartsheet profileRecent Smartsheet incidentsAll outages on August 18, 2016Smartsheet in August 2016MarkdownJSON