Smartsheet: Search Functionality
Timeline of updates
- resolved
On Wednesday, March 15th at 8:04 AM pacific time, users of Smartsheet's Search feature would have noticed a delay in updates to the Search service. Our engineers engaged and attempted to isolate the cause of the issue. After multiple attempts to restart our messaging queues and indexers, our engineers corrected an issue of runaway resource consumption on the Search datastore. At 2:27 PM pacific time, Search began processing it's backlog. The backlog completed processing at 8:46 PM pacific time allowing updates to Search to process in a timely manner.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Smartsheet, started 2017-03-15 19:10 UTC, resolved after 2 d, 1 update(s).
- Title
- Search Functionality
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/incidents/7yf1rvtwwvf6
Smartsheet profileRecent Smartsheet incidentsAll outages on March 15, 2017Smartsheet in March 2017MarkdownJSON