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Smartsheet: Smartsheet Application & API
Timeline of updates
- resolved
On October 26th at 06:00 AM Pacific Time, customers using the Smartsheet application may have experienced application slowness or errors when attempting to load or save sheets. Our operations team discovered a condition causing network saturation and took action to reduce the load on the system at 7:48 AM Pacific Time. The shutdown of these backend systems caused delays for Webhooks, Connectors (Jira and Salesforce integration), Resource Views, and updates. This allowed the system to returned to a normal operational state by 09:09 AM Pacific Time. By 9:52 AM Pacific Time we determined system status had returned to normal and we resumed operations for the suspended services. We have continued to monitor systems since this time and they have operated as expected.
From Smartsheet’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.smartsheet.com (opens in new tab). Smartsheet profile · Recent Smartsheet incidents · Markdown · JSON