CompaniesSmartsheetMonthly reportsNovember 2023
Smartsheet in November 2023: incidents, uptime and changes
4incidents posted
3labelled major or critical
99.21%free of major/critical
98.47%free of any incident
0price changes
0notable page changes
Vendor-reported outage time 5 h 37 min, incident time 10 h 58 min. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.
By vendor label: Critical 3 · Minor 1
Major and critical incidents 3
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Authentication and Sign In: Login Failures for Control Center & Dynamic View Applications | Critical | 15 min | resolved | 11-06 | |
| Reports of customers unable to access Smartsheet | Critical | 2.2 h | resolved | 11-13 | |
| Search Offline | Critical | 3.2 h | resolved | 11-14 |
Other incidents 1
| Incident | Impact | Started | Duration | Status | Day |
|---|---|---|---|---|---|
| Investigating | Minor | 5.3 h | resolved | 11-29 |
Cite this
Smartsheet posted 4 status incidents in November 2023 (3 major or critical); 0 price changes and 0 notable page changes observed.
- Title
- Smartsheet in November 2023
- Vendor
- Smartsheet
- Date
- URL
- https://rewindex.com/company/smartsheet/2023/11