Companies/Smartsheet/Monthly reports/December 2014

Smartsheet in December 2014: incidents, uptime and changes

Vendor-reported outage time 2.5 days, incident time 2.8 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 3 · Major 3 · Minor 1 · No impact listed 1

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