Slack: Feature Degradation Affecting the Receipt of Emails in Slack
Affected components: Apps/Integrations/APIs
Timeline of updates
- update
We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
- update
We identified the cause of the issue preventing users from receiving incoming emails. We are deploying a fix and will share a further update once deployment and verification are complete.
- resolved
The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored. We apologize for any disruptions to your day.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-19 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
2558f1ae5fb33c38…
Impact, status and times are the vendor’s own, as last archived. View on slack-status.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Slack, started 2026-07-28 02:13 UTC, resolved after 1.5 h, 3 update(s).
- Title
- Feature Degradation Affecting the Receipt of Emails in Slack
- Vendor
- Slack
- Date
- URL
- https://rewindex.com/company/slack/incidents/1574
Slack profileRecent Slack incidentsAll outages on July 28, 2026Slack in July 2026MarkdownJSON