# Slack: Feature Degradation Affecting the Receipt of Emails in Slack

> Slack status incident “Feature Degradation Affecting the Receipt of Emails in Slack” on 2026-07-28: impact minor (vendor’s label), 1.5 h, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/slack/incidents/1574
Last updated: 2026-07-28T03:43:47Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-07-28 02:13 UTC · Resolved: 2026-07-28 03:43 UTC · Duration: 1.5 h
- Updates: 3 · Affected components: Apps/Integrations/APIs
- [Vendor status page: https://slack-status.com/2026-07/6b1014d8bfb3afc0](https://slack-status.com/2026-07/6b1014d8bfb3afc0)
- [Company: Slack](https://rewindex.com/company/slack.md)

## Timeline of updates

- **update** 2026-07-28 02:13 UTC: We're currently investigating an issue affecting users' ability to receive incoming emails into Slack, caused by some issues with our email ingestion pipeline. We're sorry for any inconvenience this is causing, our team is actively working on a fix and we'll share an update as soon as we have more information.
- **update** 2026-07-28 03:25 UTC: We identified the cause of the issue preventing users from receiving incoming emails. We are deploying a fix and will share a further update once deployment and verification are complete.
- **resolved** 2026-07-28 03:43 UTC: The fix has been successfully deployed, and validation is now complete. The issue preventing users from receiving incoming emails into Slack is fully resolved, and normal service functionality has been restored. We apologize for any disruptions to your day.

## Cite this

Status incident (vendor impact label: minor) posted by Slack, started 2026-07-28 02:13 UTC, resolved after 1.5 h, 3 update(s).

- Canonical URL: https://rewindex.com/company/slack/incidents/1574
- Citation: Slack, “Feature Degradation Affecting the Receipt of Emails in Slack” (2026-07-28 02:13 UTC). Archived by Rewindex: https://rewindex.com/company/slack/incidents/1574 (CC BY 4.0).
- Markdown link: `[Slack: Feature Degradation Affecting the Receipt of Emails in Slack (2026-07-28)](https://rewindex.com/company/slack/incidents/1574)`


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Canonical: https://rewindex.com/company/slack/incidents/1574 · Markdown: https://rewindex.com/company/slack/incidents/1574.md · JSON: https://rewindex.com/api/v1/companies/slack/incidents/1574 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:53:56.003Z