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Sinch: DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686

MinorStatus: resolvedStarted Resolved (1.1 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Clients, The queues observed due to the timeouts from Neustar dip provider are cleared. Connectivity with DIP provider is good and we don’t see many timeouts from around 13:40GMT. The messages are getting delivered and the incident has been resolved. Incident Start Date & Time (GMT) : 29 May 2024 13:00 Hrs. Incident End Date & Time (GMT) : 29 May 2024 13:40 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-05-29 13:23 UTC, resolved after 1.1 h, 1 update(s).

Title
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd

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