# Sinch: DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686

> Sinch status incident “DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686” on 2024-05-29: impact minor (vendor’s label), 1.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd
Last updated: 2024-05-29T14:32:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-05-29 13:23 UTC · Resolved: 2024-05-29 14:32 UTC · Duration: 1.1 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/wgxb2vc8s4cd](https://status.sinch.com/incidents/wgxb2vc8s4cd)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2024-05-29 14:32 UTC: Dear Clients, The queues observed due to the timeouts from Neustar dip provider are cleared. Connectivity with DIP provider is good and we don’t see many timeouts from around 13:40GMT. The messages are getting delivered and the incident has been resolved. Incident Start Date & Time (GMT) : 29 May 2024 13:00 Hrs. Incident End Date & Time (GMT) : 29 May 2024 13:40 Hrs. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2024-05-29 13:23 UTC, resolved after 1.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd
- Citation: Sinch, “DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686” (2024-05-29 13:23 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MT messages | TT#MNOC-53686 (2024-05-29)](https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd)`


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Canonical: https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd · Markdown: https://rewindex.com/company/sinch/incidents/wgxb2vc8s4cd.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/wgxb2vc8s4cd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:39:53.264Z