Sinch: DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT# MNOC-48116
Timeline of updates
- resolved
Dear Customers, We are pleased to inform you that the queues built within SMSx platform have been cleared and the issue has been resolved. The DR messages are now being processed and delivered as expected. Our technical team worked diligently to identify and rectify the underlying issues that caused the queues to build up. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 27 May 23 18:10 GMT 2023 Incident End Date & Time (GMT) : 27 May 23 21:40 GMT 2023 We appreciate your patience and understanding. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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Cite this
Status incident (vendor impact label: minor) posted by Sinch, started 2023-05-27 18:36 UTC, resolved after 3.8 h, 1 update(s).
- Title
- DI SMS 365 (SMSx) | Operator Services | Potential delay in delivery of DR | TT# MNOC-48116
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/tnhhl28nfj58
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