Sinch: Customer Portal - Message Search function
Timeline of updates
- resolved
Our engineers have now successfully been able to resolve the issue affecting the Message Search function and stability has been observed since. Impact: Clients may have experienced time-outs when using Message Search on the Customer Portal. (Dashboard.sinch.com) Incident Start Time: 2020-02-29 00:10 AM UTC Incident End Time: 2020-02-29 01:30 AM UTC
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert.
How the archive is checked, and what it cannot prove.
This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Sinch, started 2020-02-29 01:20 UTC, resolved after 34 min, 1 update(s).
- Title
- Customer Portal - Message Search function
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5
Sinch profileRecent Sinch incidentsAll outages on February 29, 2020Sinch in February 2020MarkdownJSON