# Sinch: Customer Portal - Message Search function

> Sinch status incident “Customer Portal - Message Search function” on 2020-02-29: impact minor (vendor’s label), 34 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5
Last updated: 2020-02-29T01:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-02-29 01:20 UTC · Resolved: 2020-02-29 01:54 UTC · Duration: 34 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/pn7yhwyh6gm5](https://status.sinch.com/incidents/pn7yhwyh6gm5)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2020-02-29 01:54 UTC: Our engineers have now successfully been able to resolve the issue affecting the Message Search function and stability has been observed since. Impact: Clients may have experienced time-outs when using Message Search on the Customer Portal. (Dashboard.sinch.com) Incident Start Time: 2020-02-29 00:10 AM UTC Incident End Time: 2020-02-29 01:30 AM UTC

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2020-02-29 01:20 UTC, resolved after 34 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5
- Citation: Sinch, “Customer Portal - Message Search function” (2020-02-29 01:20 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5 (CC BY 4.0).
- Markdown link: `[Sinch: Customer Portal - Message Search function (2020-02-29)](https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5)`


---
Canonical: https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5 · Markdown: https://rewindex.com/company/sinch/incidents/pn7yhwyh6gm5.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/pn7yhwyh6gm5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:30.457Z