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Sinch: DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117

MinorStatus: resolvedStarted Resolved (2.5 h)1 updatestatus.sinch.com (opens in new tab)

Timeline of updates

  1. resolved

    Dear Customers, We are pleased to inform you that the queues built within platform have been cleared and the issue has been resolved. The messages are now being processed and delivered as expected towards United States destinations. Our technical team worked diligently to identify and rectify the underlying issues that caused the queues to build up. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 27-May-2023 19:10 Hrs. Incident End Date & Time (GMT) : 27-May-2023 21:50 Hrs. We appreciate your patience and understanding. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-05-27 19:50 UTC, resolved after 2.5 h, 1 update(s).

Title
DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117
Vendor
Sinch
Date
URL
https://rewindex.com/company/sinch/incidents/gw0z90hc56sz

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