# Sinch: DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117

> Sinch status incident “DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117” on 2023-05-27: impact minor (vendor’s label), 2.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/gw0z90hc56sz
Last updated: 2023-05-27T22:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-27 19:50 UTC · Resolved: 2023-05-27 22:17 UTC · Duration: 2.5 h
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/gw0z90hc56sz](https://status.sinch.com/incidents/gw0z90hc56sz)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2023-05-27 22:17 UTC: Dear Customers, We are pleased to inform you that the queues built within platform have been cleared and the issue has been resolved. The messages are now being processed and delivered as expected towards United States destinations. Our technical team worked diligently to identify and rectify the underlying issues that caused the queues to build up. We have monitored the results and we confirm that the messages are getting processed without any delay. Incident Start Date & Time (GMT) : 27-May-2023 19:10 Hrs. Incident End Date & Time (GMT) : 27-May-2023 21:50 Hrs. We appreciate your patience and understanding. If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Sinch, started 2023-05-27 19:50 UTC, resolved after 2.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/gw0z90hc56sz
- Citation: Sinch, “DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117” (2023-05-27 19:50 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/gw0z90hc56sz (CC BY 4.0).
- Markdown link: `[Sinch: DI SMS 365 | Operator Services | Potential delay in delivery of MO, MT & DLR Traffic | TT# MNOC-48117 (2023-05-27)](https://rewindex.com/company/sinch/incidents/gw0z90hc56sz)`


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