Sinch: General Network Disturbance - US
AWS outage, Dec 15, 2021 · 49 vendors, 50 incidents
Sinch’s incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted +7 min vs the first vendor naming AWS)
Swipe sideways to see the whole diagram.
Mermaid source
flowchart LR
root["AWS<br/>own incident not archived"]:::inferred
h1["Within an hour<br/>15 vendors, 11 blamed AWS<br/>Daily, Gusto, Logz.io +12"]:::blames
root --> h1
me["Sinch (this incident)<br/>posted +7 min"]:::me
root -.->|"same window"| meFull event: timeline, evidence and all vendors →
Detected automatically from incidents that started together and named the same provider. A link means one vendor’s incident named another, not a confirmed cause.
Timeline of updates
- resolved
Dear Client, The regional internet connectivity problems in US west coast has been resolved. Start Time: 2021-12-15 15:20 UTC End Time: 2021-12-15 15:58 UTC Impact: Connectivity issues towards Sinch's SMPP, HTTP and ENUM API in US2 Connectivity issues towards Sinch's Legacy SMPP and Redhot XML API in US2 SMS MT and MO delays on AT&T, T-Mobile and Verizon We apologize for the inconvenience this has caused, and please reach out to support@sinch.com for further information. Sincerely, Sinch Support.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Impact, status and times are the vendor’s own, as last archived. View on status.sinch.com (opens in new tab).