Sinch: Customer Support - Ticketing System
Timeline of updates
- resolved
We experienced an issue where automated and email replies were not being sent, when tickets were submitted to support@sinch.com. No tickets were lost during this time and this issue has now been resolved by our engineering team. Incident Start Time: 2025-06-25 07:10 UTC Incident End Time: 2025-06-25 08:09 UTC We apologize for the inconvenience caused by this issue.
From Sinch’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
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Cite this
Status incident (vendor impact label: none) posted by Sinch, started 2025-06-25 08:30 UTC, resolved after 0 min, 1 update(s).
- Title
- Customer Support - Ticketing System
- Vendor
- Sinch
- Date
- URL
- https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp
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