# Sinch: Customer Support - Ticketing System

> Sinch status incident “Customer Support - Ticketing System” on 2025-06-25: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp
Last updated: 2025-06-25T08:30:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-06-25 08:30 UTC · Resolved: 2025-06-25 08:30 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.sinch.com/incidents/1p5dz55n8hsp](https://status.sinch.com/incidents/1p5dz55n8hsp)
- [Company: Sinch](https://rewindex.com/company/sinch.md)

## Timeline of updates

- **resolved** 2025-06-25 08:30 UTC: We experienced an issue where automated and email replies were not being sent, when tickets were submitted to support@sinch.com. No tickets were lost during this time and this issue has now been resolved by our engineering team. Incident Start Time: 2025-06-25 07:10 UTC Incident End Time: 2025-06-25 08:09 UTC We apologize for the inconvenience caused by this issue.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Sinch, started 2025-06-25 08:30 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp
- Citation: Sinch, “Customer Support - Ticketing System” (2025-06-25 08:30 UTC). Archived by Rewindex: https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp (CC BY 4.0).
- Markdown link: `[Sinch: Customer Support - Ticketing System (2025-06-25)](https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp)`


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Canonical: https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp · Markdown: https://rewindex.com/company/sinch/incidents/1p5dz55n8hsp.md · JSON: https://rewindex.com/api/v1/companies/sinch/incidents/1p5dz55n8hsp · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:56:04.885Z