Companies Sinch Monthly reportsJuly 2026

Sinch in July 2026: incidents, uptime and changes

41incidents posted

1labelled major or critical

99.82%free of major/critical

66.29%free of any incident

0price changes

0notable page changes

Vendor-reported outage time 1 h 16 min, incident time 10.4 days. Derived from the incidents the vendor posted on its own status page, not measured by us. A minute counts as an outage minute when a major or critical incident (as the vendor labelled it) was open; incident minutes include minor ones too. Maintenance and incidents marked "no impact" are left out, overlapping incidents are merged, a resolved incident counts for at most 7 days, and one still open with no resolution counts for at most 24 hours. Last 90 days.

By vendor label: Critical 1 · Minor 36 · No impact listed 4

Major and critical incidents 1

Incident	Impact	Started	Duration	Status	Day
Service Outage - Chatlayer Voice Engine - US, EMEA	Critical	Jul 29, 12:56	1.3 h	resolved	07-29

Other incidents 40

Incident	Impact	Started	Duration	Status	Day
Delivery Issue Denmark - Nuuday	Minor	Jul 2, 01:14	2.8 h	resolved	07-02
Delivery Issue Dominican Republic - Altice	Minor	Jul 2, 08:13	12 h	resolved	07-02
Delivery Issue Netherlands - Odido	Minor	Jul 2, 14:48	4 d	resolved	07-02
Delivery Issue United Kingdom - Lycamobile	Minor	Jul 3, 01:44	1.2 h	resolved	07-03
Delivery Issue France - Orange	Minor	Jul 3, 02:34	9.6 h	resolved	07-03
Delivery Issue Mayotte - Orange Mayotte	Minor	Jul 3, 07:18	5.5 h	resolved	07-03
Delivery Issue Reunion - Orange Reunion	Minor	Jul 3, 07:22	5.3 h	resolved	07-03
Delivery Issue United Kingdom - Lycamobile	Minor	Jul 3, 23:22	8.9 h	resolved	07-03
Delivery Issue United Kingdom - Lycamobile	Minor	Jul 4, 12:35	2.3 h	resolved	07-04
V-SMS performance degradation for United Arab Emirates	Minor	Jul 6, 15:11	5.1 h	resolved	07-06
Services \| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT#MNOC-64657	No impact listed	Jul 6, 21:35	22 h	resolved	07-06
Delivery Issue Germany - 1&1	Minor	Jul 6, 22:47	1.4 h	resolved	07-06
Delivery Issue Australia - Telstra	Minor	Jul 7, 23:19	31 h	resolved	07-07
Service Degredation - Conversation API - US	No impact listed	Jul 8, 10:14	0 min	resolved	07-08
Delivery Issue Reunion - Orange Reunion	Minor	Jul 9, 08:54	4.5 h	resolved	07-09
Delivery Issue Mayotte - Orange Mayotte	Minor	Jul 9, 08:56	4.4 h	resolved	07-09
Delivery Issue Paraguay - Tigo	Minor	Jul 10, 19:33	2.1 h	resolved	07-10
Delivery Issue USA - T-Mobile	Minor	Jul 13, 15:37	5.9 h	resolved	07-13
Delivery issues - Vodafone Italy	Minor	Jul 14, 22:38	1.4 h	resolved	07-14
Delivery issues - Asia Cell Iraq	Minor	Jul 15, 14:29	2.6 h	resolved	07-15
Sinch Elastic SIP Trunking - Call Completion Issues	No impact listed	Jul 15, 15:00	4.1 h	resolved	07-15
Delivery Issue USA - T-Mobile	Minor	Jul 16, 18:16	3.5 h	resolved	07-16
Services \| Operator Services \| Potential delay in delivery of MO, MT and DLR \| TT#MNOC-64700	Minor	Jul 16, 20:47	25 h	resolved	07-16
Sinch Elastic SIP Trunking - Incident - Inbound call completion issues	No impact listed	Jul 16, 21:14	1.3 h	resolved	07-16
Delivery Issue Brazil - TIM Brazil	Minor	Jul 17, 05:01	11 h	resolved	07-17
Delivery Issue - Guadeloupe - Outremer Telecom	Minor	Jul 18, 07:24	5.0 h	resolved	07-18
Delivery Issue - Guernsey - Sure	Minor	Jul 18, 11:09	5.6 h	resolved	07-18
Delivery Issue Brazil - Algar Telecom	Minor	Jul 19, 09:27	15 h	resolved	07-19
Delivery Issue Netherlands - Odido	Minor	Jul 19, 14:13	9.1 h	resolved	07-19
Delivery Issue Italy - Fastweb	Minor	Jul 20, 05:03	7.5 h	resolved	07-20
Delivery Issue Djibouti - Evatis	Minor	Jul 20, 21:48	5.5 h	resolved	07-20
Service Degradation - Customer Dashboard	Minor	Jul 23, 06:09	37 min	resolved	07-23
Delivery Issue Hungary - Telenor	Minor	Jul 24, 16:56	1.9 h	resolved	07-24
Delivery Issue Brazil - Claro	Minor	Jul 25, 02:25	4.0 h	resolved	07-25
Delivery Issue Mexico - AT&T	Minor	Jul 28, 08:25	3.3 h	resolved	07-28
Delivery Issue Italy - Fastweb	Minor	Jul 29, 13:49	1.4 h	resolved	07-29
Delivery Issue Angola - Africell	Minor	Jul 29, 19:59	3.0 h	resolved	07-29
Delivery Issue Angola - Africell	Minor	Jul 30, 20:42	7.0 h	resolved	07-30
Sinch Engage - Inbox Degradation	Minor	Jul 31, 12:06	45 min	resolved	07-31
Delivery Issue Angola - Unitel	Minor	Jul 31, 16:32	3 d	resolved	07-31

Maintenance 48

Show scheduled maintenance

Jul 1, 06:00 [Scheduled] Auth database maintenance
Jul 1, 12:00 [Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - July release
Jul 2, 03:00 [Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)
Jul 2, 06:00 [Scheduled] Scheduled Maintenance: General Numbers Management & Purchase
Jul 2, 09:01 [Scheduled] Campaigns Application Maintenance
Jul 7, 06:00 [Scheduled] Scheduled Maintenance: Number Import And Text Enablement
Jul 8, 08:00 [Scheduled] Sinch Internal Maintenance - MMS
Jul 8, 08:30 [Scheduled] Campaigns Application Maintenance
Jul 9, 03:00 [Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)
Jul 9, 06:00 [Scheduled] Scheduled Maintenance: 10DLC Brands Management
Jul 9, 12:00 [Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking - final 603+ deployment
Jul 10, 08:00 [Scheduled] Campaigns Application Maintenance
Jul 10, 08:37 Service Announcement & Maintenance: New SMSC Site & Whitelisting Requirements - US Region
Jul 13, 08:00 [Scheduled] Sinch Scheduled Maintenance: Verification API
Jul 14, 05:30 [Scheduled] DI SMS 365 (iSMS) | Operator Services | Application Maintenance | PCR Number # PCRSDI-12305
Jul 14, 12:00 [Scheduled] Sinch Scheduled Maintenance - Elastic SIP Trunking (US) and Voice API (all regions except EU) -rescheduled from June 30
Jul 14, 19:00 [Scheduled] Sinch Scheduled Maintenance - Voice API (EU regions)
Jul 15, 13:15 [Scheduled] Campaigns Application Maintenance
Jul 16, 03:00 [Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)
Jul 16, 03:01 [Scheduled] External Maintenance - T-Mobile United States
Jul 16, 08:52 [Scheduled] Planned Maintenance - REST Traffic Database Upgrade
Jul 16, 12:30 [Scheduled] Campaigns Application Maintenance
Jul 17, 06:00 [Scheduled] Emergency Maintenance - SSL Certificate Renewal - *.clxcommunications.com
Jul 20, 02:00 [Scheduled] External Maintenance - T-Mobile United States
Jul 20, 20:00 [Scheduled] Campaigns Server Maintenance
Jul 20, 23:00 [Scheduled] MMX | Operator Services | Application Maintenance || PCR Number # PCRSDI-12307
Jul 21, 02:00 [Scheduled] International SMS 365 | Operator Services | Application Maintenance || PCR Number # PCRSDI-12310
Jul 21, 02:01 [Scheduled] External Maintenance - T-Mobile United States
Jul 21, 12:45 [Scheduled] Campaigns Application Maintenance
Jul 21, 16:00 [Scheduled] Services | Operator Services | Application, Network or System Maintenance | PCR Number #PCRSDI-12304
Jul 21, 17:00 [Scheduled] Services | Operator Services | Application, Network Maintenance || PCR Number # PCRSDI-12306
Jul 22, 02:00 [Scheduled] External Maintenance - T-Mobile United States
Jul 22, 08:30 [Scheduled] Campaigns Application Maintenance
Jul 22, 13:15 [Scheduled] Campaigns Application Maintenance
Jul 23, 03:00 [Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)
Jul 24, 03:30 [Scheduled] External Maintenance - T-Mobile United States
Jul 24, 09:30 [Scheduled] Campaigns Application Maintenance
Jul 24, 14:54 [Scheduled] Planned Maintenance Notification – Sinch EU3 Network Infrastructure
Jul 27, 07:00 [Scheduled] External Maintenance - Bell Canada
Jul 27, 09:30 [Scheduled] Campaigns Application Maintenance
Jul 27, 13:15 [Scheduled] Campaigns Application Maintenance
Jul 28, 03:00 [Scheduled] External Maintenance - United States and Canada
Jul 28, 13:00 [Scheduled] Campaigns Application Maintenance
Jul 29, 06:00 [Scheduled] Services | Operator Services | Application | PCR Number PCRSDI-12308
Jul 29, 13:30 [Scheduled] Campaigns Application Maintenance
Jul 30, 03:00 [Scheduled] External Maintenance - Toll-Free Number Provider (US and CA)
Jul 30, 04:00 [Scheduled] Sinch Scheduled Maintenance - MMS - United States - AT&T
Jul 30, 14:31 [Scheduled] Campaigns Application Maintenance

Cite this

Sinch posted 41 status incidents in July 2026 (1 major or critical); 0 price changes and 0 notable page changes observed.

Title: Sinch in July 2026
Vendor: Sinch
Date: 2026-07-01 00:00 UTC
URL: https://rewindex.com/company/sinch/2026/07

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